Shipping policy

Shipping Policy

Bano Collection

At Bano Collection, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed after confirmation. Orders are generally prepared for dispatch within 1–3 business days, depending on product availability and order volume.

Delivery Time

After dispatch, delivery time may vary depending on your location and the courier service. While we always try our best to deliver orders within the estimated time, unexpected delays may occur due to weather, courier issues, public holidays, or other circumstances beyond our control.

Shipping Charges

Applicable shipping charges will be communicated or displayed at the time of order confirmation. Any additional charges resulting from special delivery requirements may be the customer's responsibility.

Order Tracking

Once your order has been dispatched, tracking details may be provided where available. Customers can use these details to track the status of their shipment.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete delivery information, including their name, address, and contact number. Bano Collection will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order. Our team will review your request and provide appropriate assistance.